Frequently Asked Questions

Everything you need to know about shopping the Dolly Parton collection.

How do I determine my correct size for Dolly Parton apparel?

We provide a detailed size chart on every product page. Our apparel generally follows standard US contemporary sizing, but we recommend checking specific measurements for our 'Dolly's Fit' tailored pieces.

When will my order ship?

Standard orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information. Delivery typically takes 5-7 business days within the United States.

What is your return policy for fashion items?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition merchandise may be final sale.

Do you offer international shipping?

Yes, we ship our fashion collections worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

How should I care for my rhinestone and embellished garments?

To keep your sparkle bright, we recommend hand washing embellished items in cold water and laying them flat to dry. Check the individual care label on your garment for specific instructions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.